Our Returns Policy

As well as your statutory cancellation rights described above, you can return most products from the C Health within 14 days of receipt of the products if the products are complete and are in an unused and undamaged condition. To return an item please visit Your account my merchandise returns 

Please note that this returns policy doesn't affect your statutory rights and therefore doesn't affect your right of cancellation as described above.

Please note that you must return each item in the same condition in which you received it. This means that new items must be returned new, unused and complete. Used items must not have any additional signs of use or damage.

The same exclusions apply to our Returns Guarantee as for the right if withdrawal. The following products thus cannot be returned under the Returns Guarantee (unless defective):

  • Products which are not suitable for return due to health protection, or hygienic reasons, or single use if unsealed by you after delivery, or which are, after delivery, inseparably mixed with other items;